Yusa POS Privacy Policy

Who we are

This Privacy Policy explains how [COMPANY LEGAL NAME] ("Yusa POS", "we", "us") handles information on www.yusapos.com and in the Yusa POS system: the self-order kiosk, AI phone ordering, kitchen display, online menu and store manager tools that independent stores use.

When you order from a store that uses Yusa POS, that store decides how your order information is used, and Yusa POS processes it on the store's behalf. Each store's own privacy policy is linked from its ordering and text messaging pages.

Information we collect

We collect only what we need to run the service:

• Store owners and staff: name, store name, business contact details and sign-in information.
• Customers of our stores: name, mobile phone number, order details and order status.
• Text messaging consent records: date, time, IP address, browser and where consent was given.
• Phone orders: the details of the order taken by the AI phone agent. [Confirm whether calls are recorded or transcribed and how long recordings are kept.]
• Technical information needed to keep the service working and secure, such as device and error logs.

How we use information

• To take, prepare and track orders for the stores that use Yusa POS.
• To send the text messages people asked for, such as order updates and, where they agreed, store offers.
• To provide support, keep the service secure and fix problems.
• To keep the consent records required by law and by mobile carriers.

Text messaging (SMS)

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We use service providers, such as Twilio, only to deliver text messages. They may not use your information for any other purpose.

You can opt out at any time by replying STOP. Reply HELP for help. See our SMS Terms.

How we share information

We do not sell personal information. We share it only with the store you ordered from, with service providers that help us operate the service (for example hosting, text message and call delivery, and payment processing), or when required by law.

Cookies

We use cookies that are needed to keep store owners and staff signed in. [List any analytics or advertising cookies, if added.]

Security and retention

We protect information with access controls and encrypted connections. We keep it only as long as needed for the purposes above or as required by law. [Add retention periods.]

Your choices and rights

You can ask us for a copy of your information, ask us to correct it, or ask us to delete it by contacting us at support@yusapos.com. [Add any state-specific rights that apply.]

Children

Yusa POS is not directed to children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will post the new version on this page with a new effective date.

Contact

[COMPANY LEGAL NAME], [ADDRESS]. support@yusapos.com · [PHONE].